Refund Policy
1. Right of Withdrawal
You have the right to withdraw from this contract within 14 days without providing any reason. The withdrawal period is 14 days from the day you received the goods.
2. Return Conditions
Items must be in the same condition in which you received them
3. Return Process
- To exercise your right of withdrawal, please contact us over the chat with your order number and intention to return the item.
- We will provide you with the return address and further instructions.
- The buyer is responsible for the return shipping costs, unless the product is faulty or defective.
4. Refund
Once the returned item has been received and inspected, we will refund the full purchase price to your original payment method. The refund will be processed within 14 days after receiving the returned item.
5. Exceptions and Damages
If you receive a faulty or damaged item, please contact us immediately so that we can arrange an exchange or refund for you.
6. Contact
If you have any questions or need further information about your return, please reach out to us over the chat.